Local and remote tech support that’s clear, practical, and reliable.
I help with common tech problems for home users and small simple business environments, including computer issues, Wi-Fi problems, printer setup, malware cleanup, new device setup, and general troubleshooting.
Serving Chicagoland with remote and on-site support based on availability.
What I help with
- Slow or problematic computers
- Wi-Fi and home network issues
- Printer setup and troubleshooting
- Virus and malware cleanup
- New computer and device setup
- Remote troubleshooting and support
Tech support for everyday problems
Focused on the most common issues people run into at home and in small business settings.
Computer Help and Troubleshooting
General computer issues, performance problems, software problems, and everyday troubleshooting.
Virus and Malware Removal
Help cleaning up malware-related issues and getting your device back into a healthier state.
New Computer Setup
Help setting up a new PC or laptop, installing software, and getting things ready to use.
Wi-Fi and Network Setup
Router setup, Wi-Fi troubleshooting, and home network help for common connectivity issues.
Printer Setup and Support
Printer setup, driver issues, wireless printing problems, and general printer troubleshooting.
Smart Home and Device Setup
Help with device setup, smart home basics, and common tech setup issues around the house.
Straightforward from start to finish
Tell me what’s going on
Reach out with the issue, what device is involved, and whether you need remote or on-site help.
Get a flat-rate quote
I’ll review the situation and provide an upfront quote before any work begins.
The issue gets resolved
I handle the problem as agreed and keep you updated along the way.
Walkthrough and next steps
When the work is finished, I’ll explain what was done and what to keep in mind going forward.
Remote and on-site support
Many common issues can be handled remotely. If it makes more sense to be on-site, that can be discussed based on availability and location.
No technical background required
Everything is explained in plain language. The goal is a working solution you understand, not a technical rundown.
You'll work directly with me
I'm Evan Lange, the person who answers the phone, does the work, and follows up afterward. There are no handoffs or ticket queues. When you reach out, you get a direct response from the person doing the work.
Need help with a tech problem?
Text or call with a short description of the issue and the device involved. Email works too if you prefer to write it out.